1. FULL PRIVACY POLICY
Privacy Policy for Jocial
Karv Solutions (“we,” “us,” or “our”) operates the Jocial mobile and web application (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.
By using Jocial, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide
• Account Information
Email, username, password, profile photo, bio.
• Photos & Media
Images and videos you upload.
Note: We remove EXIF metadata (camera model, GPS) by default unless you enable it.
• Location Information (Optional)
We may collect:
- o City-level location
- o Neighborhood-level location
- o Precise GPS location (only when you enable it)
You can disable location anytime.
2. Information Automatically Collected
- • Device information (model, OS version, language)
- • App usage and activity
- • IP address (for security and fraud detection)
- • Crash logs & performance analytics
We do not collect precise location without your explicit consent.
3. How We Use Your Information
We use your information to:
- Provide and operate the app
- Display your posts to users you choose
- Enable location-based discovery (if allow it)
- Detect fraud, abuse, and security threats
- Improve performance and features
- Provide support and respond to inquiries
- Enforce our Terms of Service
We do not sell your precise location data.
4. How Your Content Is Shared
4.1 Photos
Your photos are visible based on the audience you select:
- • Private (only you)
- • Followers / Friends
- • Public
- • Custom list
You can change visibility per post.
4.2 Location Sharing
Location is only attached to a post or profile.
We show:
- • City or Neighborhood by default
- • Precise location is shown on the post.
5. How We Protect Your Data
We use:
- • HTTPS/TLS encryption in transit
- • Encryption at rest for images and precise coordinates
- • Role-based access controls
- • Rate limiting to prevent stalking patterns
- • EXIF stripping server-side automatically
- • Encrypted and access-controlled backups
6. Third-Party Services
We may use:
- • Cloud storage (e.g., AWS, GCP)
- • Analytics providers (aggregated, non-identifying)
- • Moderation services for detecting harmful content
- • CDN for faster image delivery
All third parties are restricted from using your data outside our instructions.
7. Your Rights
You have the right to:
- • Access and download your data
- • Delete your account and data
- • Correct inaccurate information
- • Withdraw consent for location at any time
- • Opt-out of analytics (where applicable)
To exercise these rights, use Settings → Account → Data & Privacy or contact us at contact@jocial.org
8. Data Retention
See retention table below (section 4 of this package).
9. Children’s Privacy
We do not knowingly collect data from children under 13.
If you believe we have collected data improperly, contact us and we will delete it immediately.
10. International Data Transfers
Your information may be processed in countries outside your residence.
We use standard contractual protections where required.
11. Updates to This Policy
We may update this policy. Material changes will be communicated by:
- • In-app notification, and/or
- • Email (if provided)
12. Contact us
For privacy requests or questions:
Email: contact@jocial.org